Customer Service Associate (permanent WFH) Job | Jobspivot Philippines

Customer Service Associate (permanent WFH)

  • Services, Customer Service
  • Full-Time
  • 2 weeks ago

Job Information

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    Vacancies 1 opening
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    Qualifications Bachelor Degree

Job Description

Be part of a passionate team and create opportunities!

CUSTOMER SERVICE ASSOCIATE

Job Description:

☑️ Outbound calls for surveys, lead generation, event invitation and/or sales

☑️ Inbound calls to resolve customer queries or close lead/sales

☑️ Data entry to update customer relationship management (CRM) software

☑️ Respond to emails

☑️ Create reports using Microsoft Office and Google Drive

☑️ Meet service level agreements set forth

☑️ Perform other duties as assigned

Qualifications:

☑️ Excellent English communication skills

☑️ Typing Speed: at least 40WPM

☑️ Ability to work under pressure

☑️ Ability to multitask, prioritize and manage time efficiently

☑️ Customer orientation and ability to adapt and respond to different types of personalities

☑️ Intelligent

Equipment:

Hardware: Laptop/Desktop (at least Pentium processor and 4 GB RAM)

Headset: A4Tech (HU 7P or HU 50) or Jabra USB type headset with noise-cancelling feature

Connectivity:  Wired connection; minimum of 10 Mbps

Software:   Microsoft Office & PDF reader, Anydesk, Gdrive, Skype

So, why join us?

|| Permanent work-from-home

|| Full Time and Long Term Employment

|| Basic Salary + Government Mandated Benefits

|| Internet allowance, Bonuses and other incentives

|| Salary will be based on: Skills, Attitude, Performance, Attendance

|| US and Canadian clients

|| Shift: Graveyard Monday to Friday

|| Training: less than a month

|| Salary: PHP 12,000 – 14,000 per month

WE LOOK FORWARD TO MEETING YOU!

Company Overview

Linkserve Solutions is a Philippines based company providing outsourcing services. Established in 2009, we specialize in Business Development, Outbound Telemarketing and Inbound Customer Support, and Business Process Outsourcing. Our current clientele mostly includes businesses in North America and we are also currently expanding our services to Australia and in the UK.
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